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Audio File Upload Instructions


Before You Upload

  1. If your system at work does not allow you to browse to where you have the audio file, you can try copying the file from the recorder to another computer, such as a laptop or a home computer to do the upload.
  2. Before uploading a file, please follow these instructions:
  • Name your file in a way that conveys the practitioner featured in the audio file, the date of the session, the topic of the session, and the language of the session; e.g., “LastName-11NOV2015-Topic5-Eng.mp4”. Please don’t use commas or apostrophes in the file name.
  • E-mail your trainer to let them know the name of the file you are uploading, the practitioner featured in the audio file, the topic of the recorded session, and the language of the session.

 

Uploading A File

 

Troubleshooting

  • If the upload times out before finishing, wait a bit and try again. If possible, try uploading from another PC in the office. If the upload continues to fail, have someone from your IT department check the network connection speed; a slow connection may make the upload process timeout before it finishes.
  • If you get an error message during the upload, please send us a screen shot of the error message so that we can try and determine what is causing the error.

 

If you have any questions or issues, please don’t hesitate to email or call.

Thanks,
Jeff

Jeffrey Rounds
AF-CBT
551 Bellefield Towers
(412) 246-5892
roundsj@upmc.edu

 

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